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Support – Invoices

By Map Your City TeamMay 30, 2025Account & Billing, Support
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Updated: May 23, 2025

How do I access my invoices?

When you have subscribed you will be on autopay and are billed monthly until you cancel your subscription. As part of our terms of service, we do not email invoices. But we send you a payment receipt per billing cycle instead. You can also access your payment receipts and check your payment history from your account.

To access your payment history for an Organization:

  • Each Organization is billed separately – and you can easily track and manage billing for various clients or communities this way. Billing for each Organization can be found under the Billing History Tab of each Organization.

To access your payment history for all your Organizations:

  • A summary of all billing on all Subscriptions can be found in the Left Side Menu under Billing History.

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