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Updated: May 23, 2025

Knowledge Base

A knowledge base full of everything you’d like to know with support documentation for Map Your City. Type in your question or ask our friendly agent.

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Getting Started

Simple basic steps to set up your account with Map Your City

3 articles

Explore and Discover

How to discover and share authentic local experiences. Find stories and favorites.

3 articles

Communities

Just created or joined a community? Set yourself up for success here!

4 articles

Android Guide

Tips to help you get started and tell your stories on your Android Phone or Tablet

1 article

iOS Guide

Tips to help you get started and tell your stories on your iPhone or iPad

1 article

Video Tutorials

Get the basics of your Map Your City app with these video tutorials

3 videos

Troubleshooting

Common Questions, Quick Answers and some Troubleshooting

4 articles

Account & Billing

Got stuck or have some questions about your account, billing or plan – help is here

8 articles

Privacy & Security

How we protect your privacy and your work on Map Your City

6 articles

Issues & Status

Known development issues, uptime status, report an issue

1 article

Marketing Playbook

How-to articles for better location marketing with help of Map Your City

various articles