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Customer Happiness at Map Your City

We want you to
have an awesome experience

Thanks for using Map Your City! We want you to have an awesome experience using our mobile apps, online dashboard and web maps. That is why our team is continually improving and developing your Map Your City tools. Never stop giving us your tips and ideas for improvement!

Figuring out which destination marketing tool to buy - or even where to start - can be challenging. That’s where this free guide comes in.
Our Knowledge Base

Source of all knowlegde easily accessible

Search our Knowledge Base for all support documentation for Map Your City. Like User Guides and video tutorials. Chat with us or skip the line and check the Quick Answers to top 10 FAQ's to set you up quickly. Not finding the help you need here? Or want to report a development issue? Use the in-app contact form or simply get in touch at

Knowledge Base
Quick Answers
Accounts, Billing and Plans

Get the most out of your Map Your City membership

Whatever you want to achieve - we have ways to help you do that successfully. Got stuck or have some questions about your account, billing or wondering what plan suits best? Help is here.

Account, Billing and Plans
Legal Stuff

Thanks for taking the time to learn about Map Your City's legal policies.

This is where you'll find information about how we protect your privacy, what you can and can't do with Map Your City, and how we handle user accounts. If you still have questions after reading them just contact us at

Read the Fine Print
Huh? What's What?

We do not want to leave you confused

Still stumped? Find your Glossary explaining common used terminology here. Or click that little orange button patiently waiting in the right side corner and send us a message.