Skip to main content

Last updated on: June 18, 2021



Map Your City appreciates the interest you have shown in us by visiting our website,, by downloading our app or by subscribing to our Service. We’ll start by getting a few definitions out of the way that should help you understand these guidelines. When we say “we,” “us,” “our,” and “Map Your City” we’re referring to ANDRS Projects Europe, a Netherlands private limited company, that holds the Map Your City registered trademark. If a term is capitalized in these Community Guidelines but isn’t defined, it has the meaning given to it in our Terms of Service.

We created these Community Guidelines so you can help us foster and protect an amazing community. By using Map Your City, you agree to these guidelines and our Terms of Service. We’re committed to these guidelines and we hope you are too. Overstepping these boundaries may result in deleted content, disabled accounts, or other restrictions.


Share only photos and videos that you’ve taken or have the right to share.

As always, you own the content you add. Remember to add authentic content, and don’t add anything you’ve copied or collected from the Internet that you don’t have the right to add.

Add places, photos and videos that are appropriate for a diverse audience.

Always (even when you are on a trial) add photos, videos or location information, that are appropriate for the Locations you map or Organizations you are a member of. That means among other things you should add information and images that you know are correct, and appropriate for the story that you would like to tell. For example: Do not add address information you know is wrong or misleading, do not add low quality images or images of your home, tv, or laptop screen for the mere reason of testing. Your locations are published live for everyone to explore.

We know that there are times when people might want to share nude images that are artistic or creative in nature, but for a variety of reasons, we don’t allow nudity on Map Your City. This includes photos, videos, and some digitally-created content that show sexual intercourse, genitals, and close-ups of fully-nude buttocks. It also includes some photos of female nipples, but photos in the context of breastfeeding, birth giving and after-birth moments, health-related situations (for example, post-mastectomy, breast cancer awareness or gender confirmation surgery) or an act of protest are allowed. Nudity in photos of paintings and sculptures is OK, too. For safety reasons, there are times when we may remove images that show nude or partially-nude children. Even when this content is shared with good intentions, it could be used by others in unanticipated ways.

Foster meaningful and genuine interactions.

Help us stay spam-free by not artificially collecting favorites, followers, or shares, posting repetitive comments or content, or repeatedly contacting people for commercial purposes without their consent. Don’t offer money or giveaways of money in exchange for favorites, followers, comments or other engagement. Don’t post content that engages in, promotes, encourages, facilitates, or admits to the offering, solicitation or trade of fake and misleading user reviews or ratings. Don’t duplicate locations of others or map locations on top of others, for the mere reason to increase visibility of your locations or organization over others. Map Your City is built to co-promote and offers plenty opportunity to increase visibility of your locations and organization, by collaborating with others within the Map Your City community.
You don’t have to use your real name on Map Your City, but we do require users to provide us with accurate and up to date information. Don’t impersonate others and don’t create accounts for the purpose of violating our guidelines or misleading others.

Follow the law.

Map Your City is not a place to support or praise terrorism, organized crime, or hate groups. Offering, buying or selling (or adding locations that offer, buy or sell) sexual services or firearms, are not allowed. Offering alcohol, and tobacco products, and buying or selling (or adding locations that buy or sell) illegal or prescription drugs (including non-medical drugs, pharmaceutical drugs and marijuana) (even if legal in your region) are also not allowed. Map Your City also prohibits the sale of live animals, though brick-and-mortar stores may offer these sales. No one may coordinate poaching or selling of endangered species or their parts.
Remember to always follow the law when offering to sell or buy other regulated goods. Accounts promoting online gambling, online real money games of skill or online lotteries must get our prior written permission before using any of our products.
We have zero tolerance when it comes to sharing sexual content involving minors or threatening to post intimate images of others.

Respect other members of the Map Your City community.

We want to foster a positive, diverse community. We remove content that contains credible threats or hate speech, content that targets private individuals to degrade or shame them, personal information meant to blackmail or harass someone, and repeated unwanted messages.
It’s never OK to encourage violence or attack anyone based on their race, ethnicity, national origin, sex, gender, gender identity, sexual orientation, religious affiliation, disabilities, or diseases.
Serious threats of harm to public and personal safety aren’t allowed. This includes specific threats of physical harm as well as threats of theft, vandalism, and other financial harm. We carefully review reports of threats and consider many things when determining whether a threat is credible.

Be thoughtful when posting newsworthy events.

We understand that people may use Map Your City to share important and newsworthy events. We may remove content with videos of intense, graphic violence to make sure Map Your City stays appropriate for everyone.


If you see something that you think may violate our guidelines, please help us by using our built-in reporting option. We or the Organizations involved will review these reports and work as quickly as possible to remove content that doesn’t meet our guidelines. We may remove entire Locations or Organizations if either the imagery or associated captions violate our guidelines.

You may find content you don’t like, but doesn’t violate the Community Guidelines. If that happens, you can unfollow the Organization that posted it or unfavorite the Location in question.

Many disputes and misunderstandings can be resolved directly between members of the community. If one of your photos or videos was posted by someone else, you could try commenting on the Location and asking the person to take it down. If that doesn’t work, you can file a copyright report.

We may work with law enforcement, including when we believe that there’s risk of physical harm or threat to public safety.

For more information, check out our Knowlegde Base and Terms of Service.

Thank you for helping us create one of the best communities in the world,
Map Your City

Check out our business resources.

Maximise value for your local destination on Map Your City with these business resources.
Foundations of Great Destination Marketing
The Four Things to Look for In a Destination Marketing Tool