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Are you delivering high quality destination marketing?

Class 3 - Effective Self Service

What You’ll Learn.

Good self-service can delight your travelers, giving them control over their experiences while saving time and effort for them — and for you and your destination’s stakeholders, too. Poor self-service, on the other hand, can be a frustrating waste of time that reduces customer loyalty.

Caroline Vrauwdeunt
Founder & CEO

In this lesson we explore the benefits and opportunities of quality self-service — and how to avoid common pitfalls.

You’ll also learn:

  • How to decide where self-service makes sense.
  • What makes for a good website.
  • How to make your self-service options accessible.

Discovering your destination marketing vision and values

Explore the three essential elements for creating your specific destination marketing standard.

Picking the right destination marketing tools

A step-by-step guide to selecting and testing a destination marketing platform to help you deliver great destination experiences.

Investing in self-service

Why self-service matters, and how to build effective self-service options your visitors will want to use.
Get started with Map Your City
Get more Event Tickets Booked – Art Seen – Hotel Rooms Booked – Food Tasted – Museums Visited – Music Sold – Sports Games Watched – Local Wonders Famous – Wineries Visited – Shops’ Products Sold – Local Brew Famous – Tours Experienced – Investments Attracted...

You are in good company

Map Your City is a complete Destination Marketing platform that helps cities, towns and destination marketing organizations deliver world class destination experiences. Our platform gives you the simplicity to start right away, the power to grow, and the human-centered approach to turn travelers and locals into advocates. We’re the software behind small & large destinations, enabling them to spend time and resources on what matters: promoting destinations, not learning software.