Skip to main content

Support – Create a Community

By May 23, 2025May 25th, 2025Getting Started, Support
Updated: May 23, 2025

Create a Community in 5 Easy Steps

A Map Your City community is simply a group of people mapping and telling stories together – like your company, organization, city or town. You can follow or join a community – or – create your own. Start your experience by downloading the Map Your City app.

In this article

I want to create a new community – what do I do?

Download the Map Your City mobile app, sign in and create a new organization for your community from there. When you create your first community on Map Your City, you are placed on the Essentials Plan for a 15-day no obligation trial. There are many awesome features to take advantage of during the trial, and it also gives you a great chance to poke around and get a feel for the product.

I am already the owner of a community – what’s next?

Here’s your online Userguide for Organization Owners. Bookmark this Map Your City 101. It is where you set up your community for success in 5 Easy Steps. It’s also where you learn all there is about creating better location experiences and be smarter about promoting in with help of the Marketing Playbook.

Set up in 5 Easy Steps

Know what you want? Skip the line and check the five steps you need to know more about.

Common questions

I have set up my Organization – what else can I do?

Now that you are all setup – the advanced tricks in the Storymapper Marketing Playbook help you be smarter about your location marketing and get the most out of Map Your City. Such as how to master sending push notifications, creating great blogposts and landing pages. Flip through the Playbook to gather the info you need or read it from front to back.

How can I manage multiple communities?

If you are an agency managing multiple client accounts and looking to create multiple communities and multiple maps for them on Map Your City – managing each of them is quite easy. Read more about it here.

Do I need to be a registered business to create a community?

We’ve designed the feature to create a community on Map Your City for communities of businesses, professionals and organizations. Professionals or business owners working in experience, accommodation, festivals & event, food & beverage, heritage & architecture, workspaces, fashion, sports & gear and transport or transit industry will get the most out of creating an Organization on Map Your City. We do not request a business registration number when signing up.